Eligibility
We accept returns and exchanges within 7 days of delivery, provided the item is unused, unwashed, and has its original tags and packaging.
Non-Returnable Items
Innerwear, altered or customised items, and products marked as final sale cannot be returned.
How to Request
Contact us with your order number and photos of the item within 7 days of delivery.
Exchange
Size or colour exchanges are subject to stock availability. Return shipping is paid by the customer unless the item was defective or incorrect.
Refunds
For prepaid (bKash/Nagad) orders, refunds are sent to your original number within 5–7 business days after we receive and inspect the item.
Defective or Wrong Item
If we sent a defective or incorrect item, we cover return shipping and offer a full replacement or refund.
Cancellation
Orders can be cancelled any time before dispatch — just contact us.